KT MOTOR HUB LTD offers used electric bicycles, electric scooters, and electric motorcycles. As these are used vehicles, individual units may vary in terms of usage history, appearance, mileage, battery condition, accessories, and other characteristics.
We make reasonable efforts to provide accurate product descriptions, images, and vehicle information. Customers should carefully review the product page before purchasing and contact us to confirm the specific condition of the vehicle if they have any questions.
Where information regarding battery capacity, range, warranty status, maintenance history, accessories, or documentation applies to a specific product, the details provided on the product page and in the transaction documents agreed upon by both parties shall prevail. Any features or performance capabilities not explicitly stated shall not be construed as a guarantee.
The nature of these used goods does not exclude or limit the consumer rights to which customers are entitled under applicable UK law.
Website Prices and Deposit Terms
The prices displayed on the website represent the deposit required to purchase the vehicle, not the full purchase price.
The prices listed on the website indicate the deposit amount payable for the corresponding vehicle. Unless explicitly stated otherwise on the product page, this amount does not represent the full purchase price or the final total transaction price of the vehicle.
Before the customer pays the deposit, we will clearly provide or confirm the following information with the customer:
Deposit Amount: The amount payable when placing the order. Total Vehicle Price: The full purchase price of the selected vehicle. Remaining Balance: The balance due after deducting the paid deposit from the total vehicle price. Payment Terms: The deadline and method for paying the remaining balance. Delivery Arrangements: The delivery method, estimated delivery time, and applicable shipping costs. Cancellation and Refund Policy: How the deposit is handled in the event of order cancellation, failure to complete the transaction, or other circumstances.
Customers should decide whether to make a payment only after fully understanding the total vehicle price and the terms regarding the deposit. If the aforementioned key information is not clearly listed on the website or order page, customers should contact us for confirmation prior to making payment.
Unless expressly agreed upon by both parties and in compliance with legal requirements, the payment of a deposit does not in itself constitute a transfer of vehicle ownership to the customer.
3. Payment Terms
Customers may pay the deposit and the remaining balance using the payment methods actually provided and accepted at the website checkout. Customers must ensure that the payment information provided is accurate and complete and that they are authorized to use the relevant payment method.
After paying the deposit, the customer must pay the remaining balance in accordance with the payment schedule expressly agreed upon by both parties. We will confirm the payment status and subsequent delivery process with the customer based on the actual transaction arrangements.
If a payment fails, is declined, or if transaction details require further verification, we may suspend order processing and contact the customer to resolve the issue.
Unless otherwise expressly agreed, all orders are processed as one-off purchases. The vehicle price, deposit, and remaining balance due must be clearly stated in the transaction documents.
Billing Terms: One-off Sale, No Automatic Subscription
KT MOTOR HUB LTD sells used e-bikes, e-scooters, and e-motorcycles on a one-off sales basis; the purchase of a vehicle does not automatically establish a recurring subscription or automatic payment service.
Customers are generally required to pay an agreed deposit first, followed by the remaining balance in accordance with the mutually confirmed transaction terms. All such payments relate specifically to the purchase transaction of the vehicle in question.
We will not automatically charge subscription fees on a monthly, annual, or other periodic basis simply because a customer has purchased a vehicle. Any additional charges must be clearly disclosed prior to payment, and the customer’s express consent must be obtained where required by law.
If a customer purchases other goods or services separately, such transactions will be handled individually based on the applicable pricing and payment terms.
Order Confirmation and Cancellation
Once a customer submits an order or pays a deposit, we will verify the transaction based on the order details and confirm the vehicle, total price, payment arrangements, and delivery details via appropriate means.
If a customer wishes to cancel an order, they should contact us as soon as possible via email or telephone, providing the order number and relevant details.
The refund or retention of the deposit will be handled in accordance with the terms expressly agreed upon by both parties, applicable consumer cancellation rights, and other relevant UK legal requirements. Any cancellation fees or retained deposit amounts must have a lawful basis and comply with fair trading standards. For consumers purchasing remotely via the website, statutory cancellation periods and related refund regulations may apply. Nothing in these terms excludes any cancellation rights, refund rights, or other statutory rights to which the customer is entitled by law.
If an order is cancelled because we are unable to fulfill the transaction, we will handle any payments received in accordance with applicable law and the specific circumstances of the case.
Ownership of Goods
To the extent permitted by applicable law, and unless otherwise expressly agreed in writing by both parties, ownership of the vehicle will transfer to the customer only when the customer has paid all amounts due for the vehicle, the transaction is complete, and the vehicle has been delivered as agreed.
Where a deposit or partial payment has been made but the full price of the vehicle has not yet been paid, the customer does not automatically acquire ownership of the vehicle simply by paying the deposit.
Until ownership of the vehicle transfers, we remain responsible for the custody, delivery, and associated liabilities regarding the vehicle, in accordance with applicable law and the terms of the transaction. No retention-of-title arrangement shall limit the rights to which the consumer is entitled by law.
For vehicles requiring registration, licensing, insurance, vehicle documentation, or other formalities, both parties shall complete the necessary procedures in accordance with applicable UK law and the requirements of relevant authorities.
Intellectual Property
Unless otherwise stated, the text, page content, brand names, trademarks, graphics, website design, product descriptions, and other original content on this website are owned by, or licensed for use by, KT MOTOR HUB LTD or the relevant rights holders.
No person may copy, reproduce, modify, distribute, use for commercial purposes, or otherwise infringe upon the relevant intellectual property rights without the prior written permission of us or the relevant rights holders, except as expressly permitted by law.
Customers may access and use the website content for the purposes of personal shopping, browsing, and lawful transactions, but do not thereby acquire ownership of the website content or brand logos.
Product images and third-party logos may be protected by the intellectual property rights of their respective owners. The purchase of any product does not automatically transfer the relevant intellectual property rights to the customer.
Acceptable Use
Customers may use this website for lawful purposes, such as browsing vehicle information, placing orders, making payments, inquiring about products, and contacting customer service.
When using this website, customers shall:
Provide true, accurate, and complete order and contact information. Use only payment methods you are authorized to use. Read the vehicle information, deposit rules, and terms of sale before making a purchase. Comply with applicable UK laws and other relevant regulations. Respect the intellectual property rights of this website and third parties. Familiarize yourself with applicable safety, registration, insurance, and road-use requirements before using the vehicle.
9. Prohibited Conduct and Enforcement Measures
Customers must not use this website to engage in any activity that is illegal, fraudulent, or potentially harmful to the interests of the website, the company, or other users, including but not limited to:
Providing false identity, payment information, or order details. Using unauthorized payment accounts or payment instruments. Copying, misappropriating, or commercially exploiting website content without permission. Interfering with website operations, attempting unauthorized system access, or distributing malware. Using the website for fraud, money laundering, or other illegal activities. Placing false orders or intentionally abusing deposit and payment processes. Using the website in any other manner that violates applicable laws or these terms.
If we have reasonable grounds to believe that an activity involves fraud, illegality, or a threat to website security, we may—to the extent permitted by law—suspend relevant orders, request further verification, restrict website access, or take necessary legal action.
Any suspension, cancellation, or other enforcement measure shall comply with applicable laws and shall not deprive customers of their statutory rights.
Vehicle Use and Compliance Requirements
Customers are responsible for understanding the legal requirements applicable to the purchased vehicle model before use, including but not limited to vehicle classification, road-use eligibility, registration, licensing, insurance, driver qualifications, and safety equipment requirements.
Different regulations may apply to various types of e-bikes, e-scooters, and electric motorcycles. Not all electric two-wheelers are legal for use on public roads in the UK.
Customers must use the vehicle in accordance with its actual classification and applicable regulations and must not use the vehicle for illegal activities. If you have questions regarding road-use eligibility prior to purchase, please contact us to verify the relevant official regulations.
Limitation of Liability
We will fulfill our obligations regarding order processing, product descriptions, payment, and delivery to the extent required by applicable law. To the maximum extent permitted by law, we shall not be liable for any losses arising from the customer’s breach of these terms, misuse of the website, provision of inaccurate information, or failure to comply with applicable laws, except where liability cannot be excluded by law.
In the event of delays or failure to perform due to circumstances beyond our reasonable control, we will notify the customer as soon as reasonably practicable and take appropriate measures.
Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or the customer’s statutory rights under applicable consumer protection laws.
For used vehicles, no limitation of liability shall automatically absolve us of our statutory obligations regarding the conformity of goods with the contract.
Dispute Resolution
If the customer has any questions or disputes regarding the vehicle’s condition, deposit, payment, order cancellation, refund, or delivery, please contact us first via:
We will reasonably review the order details and relevant evidence provided by the customer and attempt to reach a fair and appropriate resolution through communication.
If the dispute cannot be resolved through direct communication, the customer may seek assistance from Citizens Advice, relevant consumer protection agencies, or other applicable dispute resolution channels, depending on their location and the nature of the dispute. Customers may also bring a claim before a court of competent jurisdiction where eligible.
Nothing in these terms requires the customer to waive their rights to lodge complaints, initiate legal proceedings, or seek other statutory remedies.
Governing Law and Jurisdiction
These terms are governed by and construed in accordance with the laws of England and Wales.
If the customer is a consumer residing in other parts of the UK or in a region subject to mandatory consumer protection rules, these terms do not deprive the customer of mandatory protections afforded by applicable law.
Jurisdiction and the handling of any disputes shall be determined in accordance with applicable law.
Updates to Terms
We may update these terms due to business changes, website functionality adjustments, or legal requirements.
Updated terms will be published on the website, with the date of the update indicated where applicable. For completed transactions, any changes to the relevant terms shall not retroactively impair the customer’s existing rights, except where permitted by law.
Customers should review the applicable terms and the information on the product page prior to placing an order.
Contact Us
If you have any questions regarding these terms, vehicle information, the deposit, the outstanding balance, the order, or the transfer of ownership, please contact us at:
We recommend that customers confirm the full vehicle price, the outstanding balance, delivery charges, estimated delivery arrangements, and applicable cancellation and refund conditions before paying the deposit.
These terms are intended to define the rules of the transaction between the parties and should be interpreted in conjunction with applicable UK consumer protection laws. Should any provision be deemed invalid or unenforceable, the remaining provisions shall continue to be valid to the fullest extent permitted by law.
